Shipping Rules

For deliveries within Indonesia we use the trusted shipping company, JNE (www.jne.co.id

We have three different shipping methods that you can choose from. They are :

  • JNE YES

Jakarta area: Arrives 1 day after your payment is confirmed.

Outside of Jakarta area: Arrives 1 day after your payment is confirmed.

  • JNE Regular

Jakarta area: Arrives 1-2 business days after your payment is confirmed.

Outside of Jakarta area: Arrives 1-4 business days after your payment is confirmed.

  • JNE OKE

Jakarta area: Arrives 2-3 bussines days after your payment is confirmed.

Outside of Jakarta area : 2-7 bussines days after your payment is confirmed.

IMPORTANT TO KNOW 

We only ship orders during business days. If you confirmed your payment during weekends or holidays, please be aware that your orders will be shipped on the next business day.

Shipping fees are based on delivery methods you choose and the weight of the items you’ve ordered. Charges will be calculated by volume.

Please allow 24 hours after your payment confirmation for us to process your order (check your payment, packing, etc). Your order will be shipped the next day. 

Your order will not be shipped if we can’t confirm your payment or your payment was not in a full amount. We will contact you immediately in the event of something like this happening.

 

TRACKING INFORMATION

We will send you a tracking number that you can use in www.jne.co.id depending on your choice of courier; you might need to wait 24 hours for you to be able to track your order.

 

If you have any questions, please do not hesitate to contact us at info@chevia-store.com